Eid Al Adha is right around the corner and we bet you’re busy making plans on how to celebrate. Whether it’s a BBQ with friends or a staycation to your nearest city, don’t forget to keep these following tips in mind, for a hassle-free way to get around:
Travel Smart
As with all major holidays, and with the high demand for rides, you may experience peak pricing. You will see the amount of peak at the top of your app and we will ask you to confirm your ride to ensure you’re okay with the additional cost. Also, make sure to also check out the fare estimator in advance to see how much you can expect to pay for the total trip.
Travel Safe
Before hopping into your ride, make sure you double-check the license plate number and type of car noted within the Careem app. Once you get in the car, be sure to also ask for and confirm your Captain’s name. Also, you can contact Careem Care while on your ride directly from our app and after your ride within an hour in case any issues arise.
Give us a ring
We have customer care agents working around the clock to best serve you and answer any questions you might have. Simply give our 24/7 call center a ring, and we’ll help solve any issues you might be having.
Enter the promocode
Get your 3edeya from Careem! From August 28 – September 2, you can redeem your 3edeya with cashback in different values randomly in amounts ranging from EGP 5 – EGP 100. Simply enter the promocode “3edeya” before you ride and get your 3edeya at the end of the trip.
Be Careem!
Lastly, remember to Be Careem this season and be respectful to your Captains. They’re working hard to ensure you have a successful and happy Eid, but it often means they sacrificed seeing their families to do so. Be sure to share your appreciation and give a simple thank you at the end of your ride.
